Refund policy

Last updated: October 2, 2026

Asmi Bling Return & Store Credit Policy

All eligible returns are accepted for store credit only. We do not issue refunds to the original payment method except when required by law.

Return requirements

  • The customer must submit a return request within 24 hours of confirmed delivery.
  • The request must include the order number and clear photographs of the jewelry, packaging, and any claimed issue.
  • Returns sent without prior written authorization will not be accepted.
  • If approved, the return must be accepted by the shipping carrier and receive an initial tracking scan within three calendar days after Asmi Bling sends the return authorization. Creating a shipping label without giving the package to the carrier does not qualify. Late returns will be refused.
  • Jewelry must be completely unworn, unused, unaltered, undamaged, and returned with all original packaging and included pieces.
  • Items showing perfume, makeup, hairspray, oils, odors, scratches, discoloration, bent components, missing stones, or any other evidence of wear are not eligible.
  • Approval of a return request does not guarantee store credit. Eligibility is determined only after Asmi Bling receives and inspects the item.
  • Approved store credit covers the eligible merchandise value only. Original shipping charges are not credited or refunded.

Shipping responsibilities

  • The customer is responsible for all return shipping costs.
  • Returns must be sent using a trackable shipping service. Shipping insurance is strongly recommended.
  • Asmi Bling is not responsible for returned packages that are lost, stolen, delayed, misdirected, or damaged in transit.
  • If a returned item is rejected because it was worn, damaged, shipped late, missing pieces, or otherwise fails to meet this policy, the customer must also pay the shipping cost to have the item sent back to them.
  • Rejected merchandise will not be reshipped until the customer pays the applicable shipping charge.
  • Unless required by law or authorized by Asmi Bling in writing, Asmi Bling does not provide prepaid return labels.

Final-sale items

The following are not eligible for return, exchange, or store credit:

  • Earrings and jewelry sets containing earrings, for hygiene reasons
  • Custom, personalized, special-order, and made-to-order items
  • Sale, clearance, promotional, and discounted items
  • Gift cards
  • Items altered or repaired after delivery
  • Items not reported within 24 hours
  • Items shipped without authorization or after the approved deadline

Damaged, defective, missing, or incorrect items

Any damage, defect, missing component, or incorrect item must be reported within 24 hours of confirmed delivery. The customer must provide clear photographs of the jewelry, packaging, shipping box, and shipping label.

Asmi Bling will review the claim and determine the appropriate solution, which may include repair, replacement, store credit, or another remedy required by law. Customers should not discard packaging or ship anything back until they receive written instructions.

Additional conditions

  • Asmi Bling may compare returned merchandise with photographs or records taken before shipment.
  • Return requests may be denied when there is evidence of use, alteration, damage after delivery, policy abuse, or fraud.
  • Asmi Bling reserves the right to refuse future transactions from customers who repeatedly misuse the return process.
  • This policy does not limit any consumer rights that cannot legally be waived.